Effective Date: 10th September 2025
Our shopping policy is designed to provide you with the best shopping experience while ensuring fairness and transparency.
The The TDS Retail app provides real-time product availability from local stores. While we strive to keep our product listings up-to-date, there may be times when a product is out of stock after an order has been placed.
If this happens, we will notify you promptly and offer a replacement or a full refund.
Prices of products on The TDS Retail are subject to change. While we make every effort to ensure accurate pricing, errors may occur. If there is a significant pricing discrepancy:
We will notify you and offer the option to confirm or cancel your order.
Once you’ve added items to your shopping cart, you may proceed to checkout to review your order before finalizing it. It is your responsibility to check the order details, including the quantities and prices, before submitting payment.
All transactions made on The TDS Retail app are processed securely. We use third-party payment gateways that comply with industry standards for security and privacy.
The TDS Retail offers fast and reliable delivery options. We use optimized delivery routes and ensure that products are delivered in the best condition.
Delivery times are estimates and may vary based on location, weather, or other factors.
You can track your order in real time through the app.
Returns and exchanges are subject to the terms outlined in our Refund Policy. Some items may be non-returnable due to their nature (e.g., perishables).
If you encounter any issues with your shopping experience, feel free to reach out to our customer support team at support@thetdsretail.in. We are here to assist you!
