Effective Date: 10th September 2025
Welcome to The TDS Retail. By accessing or using our mobile application ("App") or website (collectively referred to as the "Services"), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our Services.
These Terms and Conditions govern your use of The TDS Retail app, website, and any related services. We may update or change these terms at any time without prior notice. You are encouraged to review these terms regularly to stay informed of any updates.
By using our Services, you agree to be bound by these terms, our Privacy Policy, and any other applicable guidelines or rules that apply to specific features of the app.
You must be at least 18 years old to use The TDS Retail. By using the Services, you represent that you are at least 18 years of age and have the legal capacity to enter into a contract.
If you are using the Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that organization to these Terms.
To access certain features of The TDS Retail, you may need to create an account. When you create an account, you agree to provide accurate, current, and complete information about yourself and keep it updated.
You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. If you suspect any unauthorized access to your account, please notify us immediately at support@thetdsretail.in.
The TDS Retail provides the following services through the app:
Shopping for groceries, household items, and other products.
Ordering from local stores and real-time product availability.
Delivery and parcel services.
Referral and rewards program.
We reserve the right to change, suspend, or discontinue any service or feature of the app at any time, without prior notice.
When placing an order through The TDS Retail, you agree to:
Provide accurate and complete information regarding your order.
Ensure that payment for any products or services is made according to the terms provided.
Acknowledge that the prices of products and delivery services are subject to change without notice.
All payments are processed securely through third-party payment processors. We do not store or have access to your payment card details.
Delivery Service: We will make reasonable efforts to deliver your order within the estimated time frame. However, we are not responsible for any delays caused by third-party delivery services, adverse weather conditions, or other unforeseen circumstances.
Returns and Refunds: Returns are subject to the terms of the specific store or product’s return policy. You may request a return or refund by contacting us through the app or by emailing support@thetdsretail.in.
Our referral program allows users to earn rewards for referring friends. The terms of this program are subject to change, and we reserve the right to cancel or modify the program at any time. Rewards are subject to availability, and there may be specific terms associated with earning and redeeming rewards.
You agree not to:
Use the app for any illegal, unauthorized, or harmful purpose.
Violate any laws or regulations while using the Services.
Interfere with or disrupt the Services, including by uploading malicious content, spam, or viruses.
Reproduce, distribute, or exploit the content on the app for commercial purposes without permission.
We reserve the right to suspend or terminate your access to the app if you violate these terms.
All content, features, and functionality of The TDS Retail, including but not limited to text, graphics, logos, and software, are the property of The TDS Retail or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any content without permission.
To the fullest extent permitted by law, The TDS Retail is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the app or the services, including any loss of data or profit.
We make no representations or warranties about the accuracy, reliability, or completeness of the content on the app. All services are provided "as is" and "as available."
We reserve the right to suspend or terminate your access to the app at our sole discretion if we believe you have violated these Terms and Conditions. You may terminate your account at any time by contacting us at support@thetdsretail.in.
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of the app will be subject to the exclusive jurisdiction of the courts in India.
We reserve the right to update or change these Terms and Conditions at any time. When changes are made, we will update the "Effective Date" at the top of this document. By continuing to use the app after such changes, you agree to the revised Terms.
If you have any questions regarding these Terms and Conditions or any other aspect of the services, please contact us at:
Email: support@thetdsretail.in
